Please note that due to seasonal availability of flowers it may be necessary to vary individual stems from those shown. Our skilled florists may substitute flowers for one similar in style, quality and value. Where our designs include a sundry item like a vase or basket it may not always be possible to include the exact item as displayed. If such an occasion arises we will make every effort to replace the item with a suitable alternative.
We guarantee our flowers for a minimum of 5 days from delivery, provided that the care instructions are followed. We endeavour to disptach all our flowers in perfect condition.In the unlikely event that your flowers have been damaged in transit, please contact us with an image of the flowers within 24 hours of receipt. We cannot be liable for claims reported outside of this time. Where possible we will offer to replace the damaged flowers, however if this is not possible we will offer a full refund to the purchaser at mangers discretion.